Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Good Evening!After placing my order I received an email saying - 'Please call us to discuss your order'. It's been three days now I am trying. How can I complete my order? I do not speak English
My wife and I share an account and now wish to have independent accounts [mod edit: please don't post personal details on the forum]
Hi there! I am currently on a pay monthly contract with EE, I also have an extra sim on my account for my daughter who I can gift data to.My other half’s contract has come to an end with Three and he wants to get a sim only plan with EE. I have seen ...
I have just transferred my sons phone to his own account and direct debit. However the number is still in my EE profile. How do I remove his number. He has his own login and manages his account now. I just cant find a way to remove the number from my...
Having some issues where my account holder can't remember his password but password reset emails aren't getting sent to him. Trying to solve the issue and am being asked for a customer service password. I have no memory of being given one or setting ...
Hi, I have being trying to upgrade my current pay monthly plan on the shop. Everytime I confirm my purchase and click confirm nothing happens and then I get logged out. I have tried this on my phone, tablet and pc and no luck. Can someone please hel...
My daughter has a pay as you go ee SIM card and I was wondering how to add her to my family sharing data
