16-02-2022 09:11 PM
I have just transferred my sons phone to his own account and direct debit. However the number is still in my EE profile. How do I remove his number. He has his own login and manages his account now. I just cant find a way to remove the number from my account
16-02-2022 09:28 PM - edited 16-02-2022 09:31 PM
@brigstock Did you call customer services to transfer ownership of the device? You can not do this yourself
16-02-2022 09:42 PM
Yeah. Account transferred, direct debit moved to his account and he is now set up on myee. I just have his number still in my profile as a drop down and my mild OCD would like to remove it
16-02-2022 09:46 PM
@brigstock It should of moved by itself on the account transfer. You might need to call customer services about that as it shouldn’t be there now.
16-02-2022 09:52 PM
Thanks Chris
I'll give that a go tomorrow