cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I remove a second phone from my account

brigstock
Investigator
Investigator

I have just transferred my sons phone to his own account and direct debit. However the number is still in my EE profile. How do I remove his number. He has his own login and manages his account now. I just cant find a way to remove the number from my account 

4 REPLIES 4
Chris_B
Grand Master
Grand Master

@brigstock  Did you call customer services to transfer ownership of the device?     You can not do this yourself 

Yeah. Account transferred, direct debit moved to his account and he is now set up on myee. I just have his number still in my profile as a drop down and my mild OCD would like to remove it 

@brigstock  It should of moved by itself on the account transfer.    You might need to call customer services about that as it shouldn’t be there now. 

Thanks Chris

 

I'll give that a go tomorrow