after new app months now.. cant link my old number cant see any info.. any luck

[xaudriusx]

after new app months now... cant link my  number cant see any info.. any luck.    pay and go  . got this number 14 years probably..

[xaudriusx]

any luck anyone any solution ? 

[Rach_H · Accepted solution]

Hi @xaudriusx,

Welcome to the Community!

I'm sorry to hear about the trouble you're having accessing your app. I'd recommend reaching out to our team, and they will be able to take a look into why this is happening, and work to get this resolved for you.

Rach