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Why is my SIM number connected to an email account that doesn't belong to me?

Xiayi
Investigator
Investigator

‎27-02-2024 02:40 PM

Why is my account and my SIM numbers connected to an email account that doesn't belong to me? When I use my email address to login, it's prompt my SIM number linked another email address and I can't changed it, that's make me feel confused.

0 Helpful
12 REPLIES 12
Xiayi
Investigator
Investigator
In response to XRaySpeX

‎13-03-2024 09:08 AM

How do I make free calls on skype? I tried it and it said I needed to buy a plan

0 Helpful
Christopher_G
EE Community Support Team
In response to Xiayi

‎13-03-2024 11:28 AM

I haven't used it myself, @Xiayi. It may depend on the number you're calling. Have you tried the number on @XRaySpeX's post above?

Chris

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to Xiayi

‎13-03-2024 04:13 PM - edited ‎13-03-2024 04:13 PM

You should be able to call UK 0800 & 0808 nos on Skype for free. Anything else will need a plan.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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