Why don’t EEs online service ever work?

[do-not-delete]

I’ve been with EE for many years, and in the last 2 years I’ve not been able to login a single time. 

I’ve attempted with my devices on numerous networks at different time of the day, there’s always an error.

Is this a management issue? 

[Chris_B]

@do-not-delete  And you have spoken to customer support about this ?  Do you have proof of what was as offered to you ?   

[do-not-delete]

Proof!? Yeah hang on a minute whilst I pull up my call logs 🙄

[do-not-delete]

Well, it’s a new day logging into EE services and, of course, a new error. Now they can’t even get simple tasks like viewing a bill, literally the most common basic offering. 

 

[do-not-delete]

 

[Rach_H]

Hi @do-not-delete,

We do not have account access here in the Community, so it would be best for you to get back in touch with our team, as we've advised previously, so they can work to get this resolved for you.

Rach