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Where has detailed call & text usage gone ? Unable to find on the app

Mich1763
Investigator
Investigator
 
8 REPLIES 8
Christopher_G
EE Community Support Team

Hi @Mich1763

Welcome to the community.

This information is available on the My EE desktop site.

Chris

Mich1763
Investigator
Investigator

I have looked.  I cannot find the details anywhere. Can you provide a screenshot ? Why has it been changed. 

Christopher_G
EE Community Support Team

If you follow the link I posted and log in, there should be a box near the top that says 'extra charges', @Mich1763.

Chris

I’ve done that. It takes me to a blank screen 🙄

Christopher_G
EE Community Support Team

D4F9F2EB-480A-4E0D-90CD-C9A90E380290.png

Still a bank page. Can’t work that out 😩

Christopher_G
EE Community Support Team

Could you try on a different device or browser, @Mich1763?

Chris