15-08-2022 11:11 PM
I just updated to the new “My EE” app which is fine, but it’s now showing me accounts of names I don’t recognise. When I login I can see my account as well as that if someone called Dennis Kamau
I have no idea who this is, or why it’s linked to my account. Please help EE
16-08-2022 07:54 AM
Hi @Wilsondan_94.
Welcome to the community.
I'd recommend getting in touch with our Customer Care team so they can check your account is set up properly.
They will be able to help you to get it set up correctly..
Jon
16-08-2022 08:22 PM
screenshot and make a formal complaint to EE