When making your updates I cannot manage my devices

Newton78 · ‎14-12-2025

No options to manage devices when you make updates - need WiFi turning on but cant

Northerner · ‎14-12-2025

While updates and improvements are ongoing service access maybe restricted or not available. These are implemented at the time when there are smaller user numbers but will inevitably impact some people.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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Northerner · ‎14-12-2025

Hi @Newton78

While updates and improvements are ongoing service access maybe restricted or not available. These are implemented at the time when there are smaller user numbers but will inevitably impact some people.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.