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Website problems

Anne42
Visitor

Is anyone else having problems with EE.  My texts aren't going through [message 'Queued for sending].  I tried to log on to my online account and get the message 'You have successfully logged out' but I have not been able to even log on!   I need this facility as this is the way my children contact me and they will be concerned if they cannot get through.

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Anne42  Your online an account issue has nothing to do with your text message issue.    Try clearing your browser history for your online account and try again to login.  You can not do anything with text messages via your account through. 

 Have you got a network signal showing on your device ?  Can you use Wi-Fi calling as this allows texts to be sent also. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.