Upgrading on the EE website

suefb60
Contributor
Contributor

‎25-03-2023 06:11 PM

Does anybody else have the issue ? I am eligible for the standard upgrade for my phone - contract ends now on 15.04.23.

However when I click on the upgrade now button to see what deals are online before I go into a shop , it gives me the message on the new page - sorry that page cannot be found ! 

0 Helpful
3 REPLIES 3
Jon_K
Former EE Employee

‎26-03-2023 10:11 AM

Hi @suefb60 

Are you able to try another browser?

Jon

0 Helpful
suefb60
Contributor
Contributor
In response to Jon_K

‎26-03-2023 10:37 AM

Hi Jon
Just tried and got the same message !!

Sent from my iPhone
0 Helpful
Jon_K
Former EE Employee
In response to suefb60

‎26-03-2023 12:07 PM

Thanks @suefb60 

I'd recommend getting in touch with our Customer Care team so they can check your account.

They'll also be able to tell you what deals are available.

Jon