Unplanned maintenance?

Patt1 · ‎22-06-2023

Is there a wider issue with accessing our app, ee website & texts to 150 this morning?
All of them apparently under maintenance, even texting or checking the add on page is not giving data info.

Martindenb33 · ‎22-06-2023

AGAIN UNABLE TO LOG IN CONTINUAL ISSUE

Karencarnall1 · ‎22-06-2023

App not working how can I share my data with the family

Luis29 · ‎22-06-2023

When will site be up and running as I need to top up my sons data

BistoLB · ‎22-06-2023

Hi,

As the app is under maintenance what other way is there to buy a data package?

I have also tried going via the website which is also under maintenance...

Patt1 · ‎22-06-2023

Same here, texting to 150 is not working either nor seeing the data allowance on the add-on page.

Ealing2 · ‎22-06-2023

How can i find my Data , for my 2 nummber

Harry438 · ‎22-06-2023

Colfamily · ‎22-06-2023

All I wanted to do was log in to the app to share data. App undergoing “maintenance” but pretty sure I had no advance notice if this. My daughter is now left without data. When will it be back up and running. Looking at the feed, I’m not the only one stuck in this position.

Alex_M · ‎22-06-2023

Hi @Harry438,

It does seem that the My EE app and website are undergoing some unscheduled maintenance. Give it a couple hours and try again.

Thanks,
Alex

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Alex_M · ‎22-06-2023

Hi Everyone,

It looks like there are some problems with My EE at the moment as I cannot get on it either.
I'm sure the team are hard at work fixing it and you can expect it to be back up soon.

Try again in an hour or so.

Thanks,
Alex

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