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Unable to view bills in app or web

hadn130
Investigator
Investigator

I don’t have the option to view my bills or payments either in the app or on web. Anyone else having the same issue?

51 REPLIES 51
ClareWalker
Explorer

I can't log in, the app just freezes

Christopher_G
EE Community Support Team

Could you try deleting and redownloading the app please, @ClareWalker?

Thanks
Chris

Thanks, that's worked great!!

Imzkhan2020
Visitor

Hi I can’t view my bills 

Christopher_G
EE Community Support Team

Hi @Imzkhan2020 

Welcome to the community.

What happens when you try to view them in your My EE account?
Chris

Takes me to the normal page I can’t see my bill

James_B
EE Community Manager
EE Community Manager

Hi @Aisha121,

Welcome to the EE Community. 🙂

What do you see in the Bills and payments tab in the My EE app?

James

I will check again, once my tablet has been repaired!
Leopold Saul Loewer

Where?

Katie_B
EE Community Support Team

Hi @James2104

You can view your bills within your My EE account within the Bills and Payments tab. 

If you are unable to see these please be sure to let us know. 

Katie