Unable to view bills in app or web

[hadn130]

I don’t have the option to view my bills or payments either in the app or on web. Anyone else having the same issue?

[Saul5]

Having exactly the same experience!

I was starting to think there was some cognitive deficiency on my part, one that was preventing me from viewing what should have been glaringly obvious!

[James_B]

Hi @Saul5,

Welcome to the EE Community. 🙂

Are you registered in My EE as a user or the bill payer? Go to Account Settings > Manage numbers to check.

James

[kenmartin]

it says i dont have the priveliges to view my bill what can i do about this

ken

xxxxxxxxx

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[kenmartin]

no error message

[Jon_K]

Does this happen in both the app and online, @kenmartin?

Can you try another browser?

Jon

[MC60_]

I cannot view my bill due 29th January 2023

[MC60_]

No appears, 

[MC60_]

Hi can I view my bill 

[James_B]

Hi @MC60_,

Welcome to the EE Community. 🙂

Is your bill due to be produced on the 29th or is that when your direct debit will be taken?

James

[Lisa555]

& be on hold for an eternity