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Community Activity
Swithing from Vodafone and I end up with a 2nd contract and new number?
I decided to switch, gave my pak code and a week later went to check all was set up ok. It turns out all that happened is I got a new contract, with new number and my old contract with vodafone and number was also still running? So, when I try to cal...
Resolved! EE App Not Working on Iphone
I'm having trouble logging into the EE app on my iPhone 14 Pro Max. Each time I try, I receive the following error message: "Sorry, there seems to be a problem."I'm able to log in successfully via the EE website, so this issue seems specific to the a...
Upgrading
Won't let me upgrade online
Purchased Samsung TV with TNT Sports - cannot activate the sports anywhere
Purchased the DU8000 Samsung TV via add to planWas supposed to have a 24 month TNT Sports included I’ve been through my account and can only find options to buy TNT sports rather than activating it
Discovery plus dropping sound after ads
There is no sound when whatever show we're watching comes back after the adverts. Any ideas why? Thanks
Double charged for Damage ACS in last bill
Hello, I seem to have been charged twice for the Damage ACS cover on my last bill, please can someone advise?Thanks, Darren
Fraudulent email
Hello, I have received an email that I believe is fraudulent is anyone able to confirm this for me please, thank you.
Ordering EEBroadband send router to old address
I am planning to order EE broadband to a house I am buying with an requested activation date of the day we move in.The house already seems to have a BT Openreach Fibre modem on the wall.When I order the service, will I be able to specify to deliver t...
Card details removal
Hello,I can`t find the option to remove my card details which I used before (PAYG account). Any advise please?
Slow speed on new 990mbps package. Could cable be damaged?
Hi. I just had Openreach install my new line for the 990mpbs package. Speed is rubbish. After the first day which was close to the correct Speed, it now fluctuates between 60 - 990.I noticed that a car drove over the cable while the engineer was inst...
