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Unable to load my ee account on app or online

Marto04
Visitor

‎07-10-2023 12:15 PM

Hi am unable to load my account on app or online it's been like this for about 2 months now 

 

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1 REPLY 1
Northerner
Grand Master
Grand Master

‎07-10-2023 12:56 PM

Hi @Marto04 

What error messages do you receive. 

You may need to speak to EE CS on 150 and ask them to delete your account. Then you can register again. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
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