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Unable to gift data

Weh
Explorer

Hello,

 

I'm trying to gift data but no joy, both on the app and website. 

I've tried deleting the cache and data on the app but this made no difference.

Is there an issue with EE? 

 

Thanks 

5 REPLIES 5
Christopher_G
EE Community Support Team

Hi @Weh

Welcome to the community.

Have you been able to gift data previously? What happens when you try to gift it now?

Chris

Hi Chris

i’ve experienced the same issues the last two days but have previously been able to gift data

same question as above, is there an issue with the app?

Jon_K
Former EE Employee

Hi @Bedfordland1.

 

Are you able to gift on the website?

 

Is your app up to date?

 

Jon

Hi, I had a chat with an advisor that sorted my issue. 

 

Thanks for responding though 

Leanne_T
EE Community Support Team

Thanks for coming back and letting us know @Weh

Leanne 🙂