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Community Activity
PS Portal Hotspot connection Issue
I have an iPhone 14 Pro Max, and hotspot works fine with all of my devices. however, for some reason I cannot hotspot to my recently purchased PS Portal. Please could you advise what if anything I need to do to get this to work as it seems EE have so...
Rodlox charges
Hi My 10 year daughter has run up a £500 bill on my EE account and i can not get any answers from rodlox who want a GPA order number but i have no idea where it is to i sent them the EE bill but they can not find the invoice they have my mo number a...
Previous Employee - Payslip
Hi,I have recently left EE as an employee and was wondering how I would contact HR/Payroll regarding my final pay/payslip? Is there a contact number/email? Thank you!
National Lottery issue
National Lottery App and OnlineSign in to the app, try to purchase ticket, tells me "You are Offline" Re-sign in, re attempt, again signs me out, says I'm offline check Internet.Tried on Google, done exact same.My signal is absolutely fine!My parenta...
All my minutes drained
So i was on a call with someone and all my minutes were completely drained i have been on the same pack for a few months now and never had this issue i was on wifi calling and my wifi is definelty working and on. Why has 470 of my minutes been used?...
EE Website not letting me Unlock Phone
Hey Guys, I've been trying for a while to unlock my phone on EEs website where it says unlock phone. And every time I try it, it just says try later.Anyone know what to do.
My order...... whats going on????
Placed an order with you on 11th March ( order ref...xko298512294) you took my £30 as my order was successful. I still haven't received this order. I dont want it now as I have taken out a contract with another provider so you've lost a customer due ...
Moving from BT to EE
HiLast night I renewed my broadband contract with BT and agreed to switch to EE in the process. I've not had any email confirmation and it's supposed to 'go live' tomorrow.This afternoon I used BT's online chat to ask and they said I won't get any em...
Resolved! Mobile number recovery
Hello, my number has been blocked due to a delay in paying for services and it is apparently being collected. Does EE have an email address to contact in addition to the contact number? Unfortunately, they have also restricted the purchase of service...
SW40J WiFi Extender not connecting from more than 1m
Hi - been in IT for the last 30 years, so this really shouldn't be this difficult for me (although I am happy to be proven wrong!).I'm just having trouble getting the SW40J WiFi Extender to reliably connect over more than 1 meter from the main hub, w...
