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Community Activity
Unable to access EE Hub Manager - Error code CHOP3-800
When I try to access EE Hub Manager using address 192.168.1.254, I keep getting error message that something went wrong, with error code CHOP3-800. See the screenshot. Any advice please?
Not able to buy plan
When I reach payment page it shows some error.
Future Bills
Good evening,Was just wondering if it’s a “me” problem or something’s changed.Used to be possible to see an estimated bill on the app but it seems to have disappeared?App is up to date and I’ve tried both BALANCE and BILL via SMS to 150 but no joy. ...
EETV apps freezing
Various apps, such as GB News, ITVX, Channel 5 all randomly freeze.Think the EETV box shows apps via YouView.i’ve rebooted TV box, router and all software and apps are up to date.I’m on fibre 900 with EE routeranyone had the same issue and resolved?c...
Personal Hotspot
My personal hotspot is no longer working, it says to get in contact with EE to enable it but it says nothing on the website about it. I’ve never had this issue before, what is going on?
EE Smart Hub SH32B
Hello AllI recently came to the end of a BT contract and was effectively shunted on to an EE contract, which I was initially happy to do as I had the impression BT and EE were one and the same these days. However, the EE Smart Hub SH32B appears incom...
Resolved! repalcement SIM Card
My son has had his sim stolen from his phone. can we get a replacement on line?
EU calls included?
Hi. I have EU roaming, and a Roam EU passes listed as included in my tariff. Does this mean I can make a call to Portugal from the UK using my inclusive minutes??Grateful for your help.S
Signed up for apple tv in store a month ago and still no activation details?
Hi All, I upgraded my account last month and added AppleTV as an add on. Didn’t receive a text code or link - going into the app itself it says it shows as added to my smart benefits. I then tap on it and it doesn’t give me any insight into how to ad...
Resolved! Hub is not connecting to the Internet.
Im am having the exact same issue and in the same place if waiting for an engineer to re instate my connect as im a bt customer, and months down the line it seems to be unresolved. No idea why its not working All my devices connect to the hub. But t...
