Struggling to locate PUK number on my online account. Can you help pls

[Kare01]

Struggling to locate PUK number on my online account. Can you help pls.

[Alex_M]

I too cannot find it anywhere on the new My EE website, and it isn't available in the app.

One of the EE staff members should reply at some point with a solution for you.

Thanks,
Alex

[James_B · Accepted solution]

Hi @Kare01,

Welcome to the EE Community. 🙂

Tap here to view your PUK code.

Hope this helps.

James

[Christopher_G]

Has it not re-appeared, @XRaySpeX? Mine shows in the Plan & Subscriptions section.
Chris

[XRaySpeX]

@Christopher_G : I don't even see a Plan & Subscriptions section on any of my MyEEs. See my comments in Login issues . As far as I'm concerned MyEE is a write-off!

EDIT: However using your link above I can get to the places I can't reach by normal logging in & can see the Account Settings incl. the PUK. I just can't get to them of my own accord!

[Christopher_G]

Ah, OK thanks @XRaySpeX. This is what I see. I think you use your phone though, don't you?

Chris

[XRaySpeX]

@Christopher_G : No, I never use a phone or the App. If can't be done from a PC it's not worth doing 😉!

This is all I see, a so-called Home page:

 This is about only 1 of my many mobile nos & I have nowhere to go see the others & to see their Account Settings pages.

[Christopher_G]

Thanks @XRaySpeX 

I've replied on that other thread.

Chris