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My Account

Burmese21
Visitor

‎20-07-2023 10:25 AM - last edited on ‎20-07-2023 01:11 PM by EE Community Moderator

MY ACCOUNT

I always pay on the app and I can’t get into it so can you sort this out.I an trying to pay my bill and can’t.

xxxxx xxxxxxx

[Mod edit: Please do not post personal information on the public board. Thanks!]

0 Helpful
4 REPLIES 4
Alex_M
Star Contributor
Star Contributor

‎20-07-2023 11:20 AM

Hi @Burmese21,

Have you tried again since posting?

You can pay online using the fast payment tool - you just need the mobile number you want to pay for and a UK payment card.

Or, call 360 from your EE mobile to make a payment over the phone if one is outstanding.

Thanks,
Alex

 If I solved your issue, please click the solution button below!
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 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
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Chris_B
EE Community Star
EE Community Star
In response to Alex_M

‎20-07-2023 11:24 AM

@Burmese21  Have you tried your online account?  There is more than one way to access your account 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Nick19662
Visitor

‎20-07-2023 01:53 PM

Why did ee even make this app .its ridiculous. I can't even check how much data I have left .sort this out ee

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Nick19662

‎20-07-2023 02:33 PM

Hi @Nick19662,

Welcome to the EE Community. 🙂

What happens when you try to view your remaining data allowance?

James