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SORRY! THERE WAS A PROBLEM WHILE TRYING TO DISPLAY THE PAGE

TomW1989
Investigator
Investigator

‎19-06-2024 05:22 PM

Trying to upgrade, I'm eligible to do so but I keep end up with a page saying "SORRY! THERE WAS A PROBLEM WHILE TRYING TO DISPLAY THE PAGE "

This is on both chrome and edge... also on my EE app, I have reload the app and cleared catche on all without success. Please fix so I can upgrade with my app. 

 

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎19-06-2024 06:32 PM

@TomW1989  If you have an account issue you’ll have to call customer services to report it.  How can someone fix something if they don’t know you have an issue plus the fact this is a public forum and no one here knows who you are and there is no account access from here. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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