Remoing a phone from account

[Wayney74]

Could anyone tell me how to remove a phone from my ee app please

[Chris_B]

@Wayney74   Is that a device that’s on contact?  If it is has that contract reached its minimum term ?   Have you gave notice to terminate that contract?  As that would remove the device from your account.    

[Wayney74]

It is my daughters phone just added it to my app account

[James_B · Accepted solution]

Hi @Wayney74,

Welcome to the EE Community. 🙂

In your account settings, untick I'm the user and you'll be given the option to remove it.

Hope this helps.

James