10-12-2025 07:05 PM
I've been a loyal EE member for 12+ years and can never access the chat. Hate talking to sales advisors when all I want is a simple answer to a simple question
Solved! See the answer below or view the solution in context.
11-12-2025 08:42 AM
Welcome to the community.
If you have a pay monthly mobile contract, you can find chat in the EE app under Help > Talk to us > Message.
What was it you were looking to discuss? We can try to help here if we can.
Michael
11-12-2025 08:42 AM
Welcome to the community.
If you have a pay monthly mobile contract, you can find chat in the EE app under Help > Talk to us > Message.
What was it you were looking to discuss? We can try to help here if we can.
Michael