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Re: How do i check my data usage?

paulstubb
Explorer

Is there an actual way to find out what my data usage is, not my allowance?

4 REPLIES 4
Leanne_T
EE Community Support Team

Hi @paulstubb 

Thanks for coming to the community. 

Do you have an unlimited data plan? If so, you would not have any usage details showing we would only show usage with a monthly limit.

Information can be found in our How Do I Keep Track of My Monthly Usage? page. 

Leanne.

XRaySpeX
EE Community Star
EE Community Star

@paulstubb :

  1. Text AL to 150 from your phone.
  2. Visit http://add-on.ee.co.uk/status when not connected to WiFi to see your data & credit status.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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I do have an unlimited plan. 
I’m thinking of leaving EE and wondered what package I need with a new provider. 
It shouldn’t be that difficult. 

Chris_B
EE Community Star
EE Community Star

@paulstubb  Via your online account you can see the past 3 months of what data you’ve used.   If you want to know over a longer time frame you’ll need to call customer support to request an average usage over the term of the contract.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.