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Community Activity
Customer Services Password
Today I called the EE customer hotline about network lost problem in my home areas. Because EE lost network, I could only manage to reach out to EE with a phone subscribed to another mobile service provider. The EE agent kept asking me for a customer...
Just moved from contract to Pay as you go from Switzerland
Just recently moved to Switzerland and had my contract converted to a pay as you Go. It was supposed to change over on 11 th of this month. I am in Switzerland and can no longer call anyone in UK including 150. According to my bill I should pay by d...
I am currently on 5GB data, I do not use that much
I am not able to use even 5GB because there is no signal where I live and so I use WiFi calling and WiFi data. My contract is coming to an end and I am being forced to choose a contract with more data.This is a 30% increase.I am not happy - I do not ...
4G to 5G sim
I have a 4G sim on a 24 month contract (due for an upgrade). I have ordered a 5G phone. In order to get a 5G sim will EE just send me a new sim (with the same number) or do I need to enter into a new contract for a 5G sim only plan?
1.6Gbit connection new smart hub (white, small box) sporadic issues? DNS MITM?
Hello all,So I recently changed my service from 900mbit to 1.6Gbit and that involved a change of router and obviously the OR ONT on the wall.Ever since having it installed there seems to be an issue with (most likely DNS issues). Whatever is loaded/p...
EE Sending out Replacement Power Supplies for its Smart Hub Plus's.
Received text today from EE saying:Hi it's EE here.We've found that some of our power adaptors on some of our Smart Hubs may stop working sooner than expected. They're not dangerous, but they can fail over time.To make sure you're not affected, we've...
track a delivery
I placed an order for pixel 9 pro xl on the 4th recd confirmation and heard nothing since then. tried a few no to contact someone about the order and have found no options to spk to someone
Poor coverage since the site in the town was taken away
Princes Risborough Bucks, 4G site has been removed recently it had been there since the late 1990's. Now it's gone the outdoor coverage in the town centre is non existent, with indoor cellular coverage absolutely gone.When will the coverage be restor...
Very bad customer service
Two weeks ago i made complaint and was told yes it will be looked in today I get a text to return equipment so I rang up and was told the person how is dealing with my case will be in after 4pm today and I will email as a matter of urgency surpri...
Resolved! P45 EE
Hi, I’m an Ex EE employee and need my P45, I can’t find my copy can I please have an email for HR to request a copy?
