Community Activity

Router issues

After having 2x engineers call out today, after 3.30pm is. to check the router, stating there is no fault after the app found a fault 2days ago  , they supported me to change the router password on my device ,and logged into EE with new password on t...

Can I have two Pro boxes?

I am an EE subsciber and I have a Pro box in one room and a mini box in another room. Is it possible to change the mini box for a Pro box so that I have two Pro boxes and no mini boxes?  Want to put a Pro box in the second room as it is a better piec...

BT customer to EE broadband

6 attempts to transfer from bt to EE what a mess, they wanted to charge more than I pay now raised a complaint this morning and get a message this afternoon to say complaint completed! How can it be, no one has rang - only been with BT over 15 years ...

williaj7 by Explorer
  • 49 Views
  • 4 replies
  • 1 Helpful

Resolved! Are my speeds being capped or reduced for some reason?

In recent months, I've noticed that my EE speeds are being capped or inexplicably reduced. I suspected this was the case because I've never gotten a speed test to go over 150-200 Mbps for months. It's hardly unusable, but still somewhat annoying, con...

Scam Guard Dark Web Monitoring

I activated this addon, not sure if this works, last time I tried when it was launched, upon activation I received SMS and sms link redirects me to enter mobile number and OTP but both links are not working and showing me same errors.  

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Rky by Prodigious Contributor
  • 50 Views
  • 2 replies
  • 0 Helpful

EE data turn off feature - mis-sold and flawed

I only took out EE as they assured me I can turn off the data whenever I want (I explained to EE it’s for when my son is at school) and EE told me it would turn off immediately. That’s clearly not true as there is a long delay. EE has hoodwinked me i...

NJA34 by Investigator
  • 107 Views
  • 13 replies
  • 3 Helpful