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Re: Forgotten EE app pin

MANMOHAN1994
Explorer

Hi I am forgate my PIN number 

8 REPLIES 8
Chris_B
EE Community Star
EE Community Star

@MANMOHAN1994  Delete the app and then reinstall it.  You’ll then set this up from scratch 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

On an Android phone at least, you can also achieve the same end by deleting the app data which will effectively create a virgin install. Apple may have a similar option.

@bristolian  not on iOS, to  purge the information it needs to be deleted. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
MANMOHAN1994
Explorer

Hi I did uninstall and reinstall then same thing ask pin no more option scratch 

Mr_bnioka1
Visitor

I want to reset my App pin 

Katie_B
EE Community Support Team

Hi @Mr_bnioka1

Thanks for coming here. 

Have you been able to try the advice from @Leanne_T?

Speak soon, 

Katie

Mrspoon1
Visitor

Hello, my name is Ian. Where do I find my pin number please?

Chris_B
EE Community Star
EE Community Star

@Mrspoon1 you set this up when you first open the app. If you don’t know it just delete the app and start again.  You will have to enter your email address and password again for your account but you can setup a new PIN for the app also 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.