Re: Can't contact EE, started getting no internet and now SOS

Maxpower1
Contributor
Contributor

‎05-07-2023 08:54 PM - edited ‎05-07-2023 08:55 PM

How can I make contact with EE, you can never get through on the phone unless you are prepared to wait half an hour or more. Also a big communication Company that has no means of messaging. How pathetic considering they are supposed to be world leaders in comms.

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XRaySpeX
EE Community Star
EE Community Star

‎05-07-2023 09:02 PM

@Maxpower1 : If you are on contract just click https://ee.co.uk/contact-ee and follow through for what you want until you see "Start conversation" to Live Chat during UK business hours.

For what do you need it? Perhaps we can help if your query is not a/c specific.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Maxpower1
Contributor
Contributor
In response to XRaySpeX

‎05-07-2023 09:04 PM

Thank you for that helpful advice.
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XRaySpeX
EE Community Star
EE Community Star
In response to Maxpower1

‎05-07-2023 09:13 PM

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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