Please help asap.

lilyyallenn
Visitor

‎14-03-2025 08:51 AM

Hi, I was trying to add my device to my ee account so I could top it up digitally. But when i tried to do this, it said my device was already linked to an account. And i do not remember doing this? Can someone please help ? 

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XRaySpeX
EE Community Star
EE Community Star

‎14-03-2025 10:15 AM

@lilyyallenn : Have you recently switched contracts or plans?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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