Phone upgrade

[Adammh]

Hi has anybody else been struggling to upgrade their phone, every time I click on the device I want I just get “we can’t find that page” message

[Linzi_H]

Hi @Adammh 

Welcome to the community!

Is this happening when logged into your main online account or through the EE app?

Have you tried to do this on a different device or web browser?

Linzi