Phone number not linking to EE account

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Hi. I decided to join EE and get a pay as you go SIM card and after putting it into my phone, I can't link it to my EE account. It just keeps saying to try again later. Tried again later and still nothing. Might I be doing something wrong? Thanks:)

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[Katie_B]

Good morning @oskarpiwowarski. 

Welcome to the community. 

I am sorry to hear this. 

I have sent you a private message to gather more information. 

Katie

[TD22x]

Hi, 

I have the same problem. Its not letting me link my phone device to my ee account. 

[Leanne_T]

Hi @TD22x 

Do you have an existing EE account? 

Is SIM card pay as you go or pay monthly? 

Leanne.

[TD22x]

Yes I have an existing EE account. Since the 3G network is being switched off i purchased a new sim card - pay as you go.