Paying bill while site is being updated

Les65
Visitor

‎26-06-2023 11:48 AM

 
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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎26-06-2023 12:23 PM

@Les65  It’s not being updated at present.    Are you trying to pay via the my EE app ?  If you are then clear the device cache and uninstall and reinstall the app.      Can you login to your online account?  If you can not logon to that also you need to call customer services and request an account reset. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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XRaySpeX
EE Community Star
EE Community Star

‎27-06-2023 02:32 PM

Use Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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