Passcode
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11-08-2022 01:29 PM
- I use to log in with my passcode, and now each time 8m asked to log in by email unable to do this, even though i have tried i can't sign in with my passcode help please
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11-08-2022 01:33 PM
@Wendylaura19 Stop from logging out of the app when your done with it just close it. The app will than request you sign in with the pin you’ve setup. When you log out it doesn’t know it’s your account you want to access as it’s only an app on a device.
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11-08-2022 01:34 PM
Hello @Wendylaura19 ,
Welcome to the community,
Where are you trying to log in? Is this the new My EE App? Then you will first have to sign in with your email, not sure why you cannot do this, then once you have done this, you will be able to use your passcode.
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11-08-2022 01:40 PM
password
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11-08-2022 01:41 PM
asked to log in by email
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11-08-2022 02:10 PM
@Wendylaura19 , yes, when you want to look at your account it does that, same here.
