Getting a little tired of EE. It seems they are very good yes people, all talk etc.
My service was nearly cancelled, so I had to call in to ask why. apparently they were sorting stuff out back end but failed to let me know. My online account is set up but I can't see any of the bills, I don't have the ability to change subscriptions and do all the usual stuff I should be able to do without having to call in and wait. I've been with EE for a month and really not very happy with the service I've received. The products are good, they're fine, do what they should, though a mini box did seem to get stuck requiring a full reset...
But, it would seem that calling in doesn't make any difference. They're great at saying yes, this will be fixed etc... But nothing is fixed. All in all, a pretty crappy service. Have they just expanded too quickly?
What are other's experiences? Does your EE app work? The agent seemed to suggest this was a common issue, but, I'm not sure I trust that. If it is a common problem, then that's good, it will get fixed for everyone when the fix is done, but it just feels like they don't really know what they're doing.
