Online account

[Shelldb]

I try to login to my account and all I get is "linked to another account "  and when I try to get onto my profile "oops something went wrong try again later "   I've tried numerous times to resolve the issues and the basic response is all fine at their end  its a new app and bare with it .....  not good when youre wanting to keep a check on things ... where do I go from here? as pleasant as the customer service team are they've been no help to resolve account access

[Schockwave]

Hello @Shelldb ,

Welcome to the community,

I would suggest ringing customer service so that they can reset your account, they will do this and then you should be able to log-in.

[Shelldb]

Hi 

I've tried this 3 times and 1 boss even tried to manage my account without success.. Said if no change in a couple of weeks I've to try ringing them again