Community Activity

Charity raffle prize donation

Hi there, I am currently organising a charity fundraising event in June and as part of the event we will be hosting a raffle. We would be really grateful for any support and I was wondering if there is any process by which we could apply for a raffle...

connection

Hi, my set up is 1 main hub feeding two smaller black hubs which connect into 2 white wifi boxes [sorry don't know the tech names] Everything works fine except 1 of the white boxes will not move on from flashing green.Any thoughts ? it worked ok for ...

Resolved! Payments not going through - charged twice

I've tried to make payments to pay my bill twice this month (1st time  through Apple Pay around two weeks ago, 2nd time by card payment yesterday the 19th after receiving a text saying my payment is overdue), so  they did not go through, and now I've...

eirian by Investigator
  • 94 Views
  • 7 replies
  • 1 Helpful

Phone No Sound When Pick Up

I have recently switched over to EE. I had a traditional landline phone. On switchover i plugged my phone directly into the hub as instructed. Now the phone rings and when we answer there is no connection/no sound.  Is there anything else that I need...

EU roaming no frills unlimited plan

Recently moved from BT ( with roam like home) to EE no frills unlimited data. Told that EU roaming included but it offers me  to buy a pass for £15 per week.  However under ‘Standard pay monthly roaming costs’ it states that calls data and texts with...

aledbury by Explorer
  • 45 Views
  • 3 replies
  • 1 Helpful

How did you get an executive complaints manager

How did you get an executive complaints manager, I moved to EE in January and have had similar issues with poor coverage, security cameras drop out, cannot view bills not access to account details or to manage my networks even though I have had a mob...

Smart 5G Hub - No Upload Speed & Constant Connection Drop Off

Hi all,I’ve been with EE for some time now and while the service has occasionally been patchy for a day or two, over the past month it has become close to unusable. We are using the Smart 5G Hub, while download speeds are generally strong (between 30...

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49BW by Investigator
  • 99 Views
  • 7 replies
  • 0 Helpful

I have typed BOOST to 150 and it says 0 packs?

I just recieved a message about how these boosts are going to be switching from 500mb to 2gb I then typed boost and it now says “Buy 0 more packs and you can boost your data for free. For more info go to EE. ee.co.uk/EE” have I reached the maximum pa...