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Community Activity
Smart Wifi Pro range is awful - BT/EE refusing to pay for ONT Move
Been having issues with connection and speeds upstairs since I moved into a new home, started with BT 500mb FTTP with a Smart Wifi Discs, got upsold to an EE Wifi Pro 500mb and told it would solve all my problemsBut it hasn't. I live in an old terra...
Xbox game pass ultimate still linked to my xbox account
I've had Game Pass Ultimate as my inclusive extra/add-on for probably a year now, but have decided to swap over to getting 4K Netflix (I use it more and use Game Pass less these days). However, my xbox account still says it's linked to BT/EE, so I ca...
Resolved! Live Chat
How do i access live chat please?
Ordering 1.6GBPS
Hi All, i am trying to order 1.6 Gbps line The order goes through ok at the beginningA ,bit of the back story first, I have 2 ONTs at my property, one was EE 900, but has just been canceled, to try to reorder the 1.6 on this lineThe other ONT is with...
Final bill
I have not received my final bill and haven't been informed about outstanding charges but debt collection agent is chasing me for outstanding amounts... Is there a way of sorting this out and to request a final bill to be finally sent out?
Draytek Modem
HI - currently don't use my EE Router in the property as I have a Unifi setup, and currently am using a BT Openreach modem for the VDSL service - I'm looking to upgrade this modem to a Draytek V166 or V167, both of which are available on the EE shop,...
Resolved! EEMMS
Hi. I received the following message: You have received a Picture Message from 44xxxxxxxxxx. To view the message, visit https://get.mms.ee.co.uk/ee/ and use your mobile number 44xxxxxxxxx with the password xxxxxxxxxxxx. Does this seem legit?
Problem linking my broadband
Hello.I am trying to link my broadband to my ee account, but after I enter my account number, the system asks to confirm my mobile number with the one they have registered and it says that the available number they have ends in 0000, which is wrong!P...
Lowell payment?
Hello there I’m getting an email from Lowell with some reference number about EE Limited for a payment. I closed my account long time ago. How can I know if this is legit or scam? Thank you EE app and website doesn’t let me access my bills and paymen...
Unlimited data plan
How do I switch to an unlimited data plan
