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No way of getting historical data use on stupid app

Jonscott34
Investigator
Investigator

This new app from EE is a reason to leave it is ludicrous now data usage is only shown within the monthly bill cycle and historical use only shows the last bill. Utterly pointless and they’ve clearly made it harder to view any historical data. 6 years a customer and time to leave 

11 REPLIES 11
Leanne_T
EE Community Support Team

Hi @Jonscott34 

If you would like to know how much data you would need based on your usage for an upgrade our mobile guides can provide this for you. If you do find you need extra data you can increase the plan for extra data allowance 🙂

Leanne.

Actually not dramatic at all. It is irritating that there is no simple way of viewing historical data use. Why? Simple. The mobile operator, in this case EE, does not want you to easily see that you do not actually require an unlimited data plan at great cost, or that you you don’t need the level you are at and paying for. 

Customers have a right to basic information. Data usage, including historical, is basic information. Nothing dramatic about that at all. 

 

Condescension is entirely unbecoming.