New email address

April34 · ‎30-09-2022

I need help with Changing my new email address with my number to link up with my new email address

[Mod edit: Please do not post personal information on the public board. Thanks!]

XRaySpeX · ‎30-09-2022

@April34 : Login to your online MyEE using your old email addy & under your profile Edit your Email addy to new 1. Then logout & login using your new email addy.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎30-09-2022

@April34 : Login to your online MyEE using your old email addy & under your profile Edit your Email addy to new 1. Then logout & login using your new email addy.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

April34 · ‎30-09-2022

I tried but my old email account keeps getting locked lost everything from my old email address 🥺 don't know what to do

Jon_K · ‎30-09-2022

Hi @April34.

If you're unable to do this yourself in My EE, I'd recommend calling our Customer Care team.

They will be able to make any changes and help you get set up.

Jon