Hi @Karenbrookes
Ways to pay your bill can be found here: https://ee.co.uk/help/billing-payments/payment-methods
However if you are vulnerable at the moment and need more help then I would suggest speaking with EE CS on 150.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
