My number isn’t on my account

[Finnfowke9]

My number isn’t on my account 

it’s my moms number on there but we changed the account via phone to EE and I pay for my own account

[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

[Leanne_T]

Hi @Finnfowke9 

Thanks for coming here. 

Did you set up a new My EE account after the number transferred to your name?

Did the team let you know the date the transfer would be completed? 

Leanne.