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Community Activity
Moderate NAT: UPNP not succesful - PS5&XBox - WiFi 7 Router
Hi, I've seen a few threads taking about this but it seems that they've never been resolved. I game using PS5/XBox and since upgrading from BT to EE have been hit with the above problem. The XBox will display 'moderate NAT UPNP not successful'. If yo...
Using the EE website to upgrade from BT
Hi, I am currently a BT customer , and I now want to upgrade to EE for my broadband , TV ect. However the deal on the EE website, is better than the one that BT is offering , for instance I don’t want the equivalent to BT halo. Can I then just put an...
Network Down in ML10 6RS AGAIN!!!!!
The network coverage is constantly dropping out in Chapelton!The website always tells me there are no problems in my area but I know that there are and I know I am not the only one having issues!!I moved from BT to EE but I am seriously looking at mo...
Charity donation request
Hello, I am helping my students with organising a raffle as part of our special needs students enterprise project. The aim of the raffle is for students to be able to self-fund their summer trip. Many are from disadvantaged backgrounds.Please could y...
Customer complaint
Does anyone actually have a number to contact customer service manage after escalated complaint no response and continued frustration I need to speak to a customer service manager or at least have an email address for complaints department. The servi...
Very bad customer service
I called EE as i lost my phone and its been over 15 days and when i called the guy today to check the update of my claim they guy hang up on me and was very rude to me on the call and he said if i want he told me to call back and speak with someone ...
Choice time - EE TV or Sky Q
I've got to decide today whether or not to go with EE TV or stay with Sky Q. Few questions though before I disconnect my Sky box ...Can I still watch U&Drama and TLC? Can you record any shows on those channels?Is National Geographic available?Do the ...
Voicemail now announcing number in message
Recently the EE voicemail message when called seems to be announcing in the voicemail call not only the time of the message, but also the number of the person who left the message. Annoying as it takes longer to get to hear the message, and unnecessa...
Unable to view or access my bill after months
I switched to EE months ago and am still getting unable to access my bill. I also find the website really irritating ! You go round and round in circles on it.
Unblocking phone
Hi can someone help me unblock my phone from ee. I put a different network carrier sim in my phone and it said sim network pin blocked. Enter network PUK. I asked the other sim network for the puk network and that didn't work. Said I should contact E...
