My ee offline again
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24-04-2023 10:06 PM
Why is the myee app offline again. When will it be available again. Parental control issue now. Happens far to often.
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24-04-2023 10:30 PM
Yes I can’t gift data and my dad is in hospital and unable to use his phone
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24-04-2023 10:34 PM
Happens too many times. Really poor and you get no feedback from ee. 150 is closed now as well.
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25-04-2023 08:31 AM
Thanks for coming here.
We’re always looking to improve your experience in My EE, bringing in new features and improving the service you receive. That’s why, from time to time we must carry out work that means you may not be able to use these services for a little while.
Are you able to log into your My EE this morning?
Thanks.
Leanne.
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25-04-2023 09:06 AM
Hi
any idea how long the app is down for as been trying since last night understand that many upgrades to apps etc have a lesser impact when done over night but really should be sorted by now
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25-04-2023 09:29 AM
Hi @Winger24
Thanks for coming here.
Do you get an error message when you log in?
Can you access your My EE account online through a browser?
Leanne.
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25-04-2023 10:59 AM
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25-04-2023 11:01 AM
I am sorry for any inconvenience caused @adh1305
Glad to hear you have now been able to access the app and appreciate you coming back to let me know.
Leanne.
