MY EE WEBSITE HORRIBLY UNUSABLE
I had an issue with PUK and I decided to seek assistance from the EE App as the website just stopped responding! In response to instructions given here https://ee.co.uk/help/help-new/getting-started-and-upgrading/unlock-your-phone/unlock-a-ee-device-to... it seems to me that EE has mage a glitch. The website redirects failed login sessions to https://id.ee.co.uk/login-spoof OR https://ee.co.uk/exp/home. This is not a good sign, is it?
Also, the service has greatly deteriorated in that mobile signals have been rendered unreliable. The company seems to do nothing about it BUT simply refers the affected to activate Wi-Fi calling, Really? Furthermore, the EE app HELP section is polluted with delay and bad customer service. They are avoiding the real problems I presume.
EE now has unreliable mobile signals with some zones reflecting zero signals. What a shame!
Currently, the website is down as at the time of this writing. What is EE planning to do about these issues? Is it ready to compensate the affected clients. Is it ready to improve....
Client
