My EE App update v5.16.2

[Christopher_G]

To give you the best My EE app experience possible, we’ve released a new update for your app. This includes some important background enhancements which will further improve your service.

If you see one of the below screens or a maintenance screen, which doesn’t allow you to update to the latest version, then head to the Apple and Google Play app stores on your phone to download the update manually.

Thank you.

[Chris_B]

@Nathan5346    Then why don’t you use the phone dial keypad and dial 150 

[Nathan5346]

Great advice, that's the bit that doesn't work

[Ww2012]

Done the update and still getting maintenance message!!!!!

[Nathan5346]

Force stop the app in settings and try again

[Pinktortoise]

Yes same! Can't data share or anything 

[Leanne_T]

Hi @Pinktortoise 

What happens when you log into the app? 

Leanne 🙂

[Swebb3]

Hi

I can't get in either.  I've done the manual update from Google play. Running an S23.

Thanks

[Mariella2731]

I have done the update and still cant access my account using the app. How long is this update supposed to be taking? 

[James_B]

Hi @Swebb3 and @Mariella2731,

What happens when you try to login?

James

[Tsitsi]

I've tried the manual update and still the app isn't opening