My EE App Outage Megathread

RocketPup1 · ‎19-09-2023

Starting a Megathread for the My EE App Outage/maintenance currently happening (19-9-23)

Need Further Help? Call 150 From Your EE Number Or Download The My EE App On The App Store And Google Play

Northerner · ‎19-09-2023

The app is working fine on my device. It seems to be back up and running.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Foxglovefire · ‎19-09-2023

I should imagine I would ultimately benefit if I could ever access it.

Foxglovefire · ‎19-09-2023

Yes, I have re-installed the app in the past but not more recently as it didn't make much of a difference. This is an on-going problem which I cannot seem to get resolved; even with help from 150. Worth another try before I give up completely. Thank-you.

dandanbuster1p · ‎19-09-2023

My ee app is not working at all and my boyfriend's ee app is not working as well and when will it be up and running again

vlado4267 · ‎19-09-2023

This **bleep**ing EE has always some problems with app and their web. Never ever ER. The worse in the UK

c9 · ‎19-09-2023

Should anyone need any assistance please feel free to message me. Thank you

SteveC38 · ‎19-09-2023

Can’t gift data again. 5 or 6 times now. Just appalling from EE. Can’t log into account either. My wife, an NHS doctor, relies on her phone for work & cannot access data at present as she’s out of data & I can’t gift!

amazing service. Just amazing.

Steve C

Uy1 · ‎20-09-2023

Any ideas on when it will be back up and running?

Jak02 · ‎20-09-2023

Cannot log onto ee app saying fixing few things will be back soon re installed app dont work iphone 14 pro restarted still not working

James_B · ‎20-09-2023

Hi @RocketPup1,

Are you able to access My EE this morning?

James