Hello @Alkatiri ,
Welcome to the community,
Firstly writing in capitals is regarded as shouting, so please in future make sure that you do not write all in capitals.
Do you mean you are having trouble with the app? If that is the case, could you please uninstall and then reinstall to see if that solves the problem, as it is working.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
