11-03-2025 11:40 AM
Logged into my account as I was interested in an upgrade. Offer banner shows an iPhone 16 with data plan for £34.58 (reduced from £54.58) but if you click the link and try to assemble a deal you can't get anywhere near that price. I called 150 and spoke to an agent who also could not get close.
Anyone have a clue what's going on? I find the EE website beyond frustrating when trying to price up an upgrade 😞
11-03-2025 06:13 PM
@cotefarmboy I've had a check over these pages when logged into my own account and I'm not seeing the same offers you have, so it will definitely be something on your account that's triggering these offers to be displayed.
I've not heard any other similar reports on this either, but I'll certainly feed it back so we can see if any other customers have reported similar.
In the meantime though I would definitely get back in touch with our team to explain what you've seen though, and we'll be able to say for sure how your account is set up and what we can do.
Peter