Login Error - Business Account

MD20221 · ‎30-08-2022

We have been unable to login to our business account for over a week.

We just get login error.

Really poor.

MD20221 · ‎30-08-2022

I also have been trying for a week to login.

Also trying for a week to get a reply from your customer suppport.

Kirstybooth · ‎30-08-2022

Same here. Getting login error. My business contract is due renewal but maybe this is a sign I shouldn't.

Schockwave · ‎30-08-2022

To all of you, if you can download the My EE App, you should be able to log-in there and see your account, it is known and would be much appreciated if you could report it. There is a thread here about it:

https://community.ee.co.uk/t5/Small-Business/No-account-login-available/m-p/1165470#M1127

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

Vincci · ‎18-09-2023

Same here, the service is getting worse and worse.

Vincci · ‎18-09-2023

This is not helpful at all, I am wanting to get access to the website version on the computer. It is for work/ business use.

Leanne_T · ‎18-09-2023

Hi @Vincci

Thanks for coming here.

What happens when you try and log in?

Do you get an error message?

Leanne.