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Live chat app

Jrich1997
Investigator
Investigator

‎03-11-2025 11:25 AM

Hello, 

I was on a live chat this morning through the EE app and now the icon has disappeared off the app and I cannot find the chat I was on and existing chats. 

I have restarted my phone and redownload the app and nothing. Before I ring can any assist? 

0 Helpful
1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎03-11-2025 11:39 AM

@Jrich1997 , have you looked by clicking on help? It should be there as message us? I have never used it.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.